Your Data. Your Rights. Our Responsibility.

345bet Privacy Policy – How We Protect Your Data

This policy explains exactly what personal information 345bet collects when you use the platform, how we use it, who we may share it with, and what controls you have over your own data. We have written it in plain language because legal jargon helps no one.

Last updated: June 2025  |  Applies to all 345bet accounts and services

Privacy at 345bet – The Short Version

Six things every Pakistani player should understand about how 345bet handles your information.

256-Bit SSL Encryption on Everything

Every piece of data that passes between your device and the 345bet platform is encrypted using 256-bit SSL – the same standard used by major Pakistani banks. Your login credentials, payment details, and personal information are never transmitted in plaintext.

Your Data Is Never Sold

345bet does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. The data you provide when registering and using the platform is used to run your account, not to monetise your identity.

You Control Your Data

You have the right to access the personal data 345bet holds about you, to request corrections, and in most cases to request deletion. These rights can be exercised by contacting our support team at support@345bet.link with your request.

Payment Data Is Handled Securely

When you deposit or withdraw via Easypaisa, JazzCash, or any other PKR payment method, your transaction data is processed securely. 345bet does not store full card numbers or mobile wallet credentials on its own servers.

Cookies Used Responsibly

345bet uses cookies to keep you logged in, remember your preferences, and improve platform performance. We do not use third-party advertising cookies to track your behaviour across the internet. Session and preference cookies only.

Minimal Sharing with Third Parties

345bet only shares your personal data with third parties who are necessary to operate the platform – game providers, payment processors, and identity verification services. All third-party partners are contractually bound to protect your data.

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Data at a Glance

Data Category Why We Collect It Retention
Identity (name, DOB, CNIC) Account creation, KYC verification 7 years post-closure
Contact (mobile, email) Account access, support, notifications 7 years post-closure
Transaction data (PKR) Payment processing, AML compliance 7 years post-closure
Gaming activity Bet settlement, dispute resolution, RG 5 years post-closure
Device & session data Security, fraud prevention, platform improvement 12 months
Communications Support, complaint handling 3 years

1Who We Are

This Privacy Policy applies to 345bet, the online betting and casino platform operated at https://345bet.link. When this policy refers to "345bet", "we", "us", or "our", it means the platform and the team responsible for running it. When it refers to "you" or "your", it means any person who visits the 345bet website, registers an account, or uses any service available on the platform.

345bet is designed primarily for players based in Pakistan. Our payment infrastructure, customer support, and game library are all built around the needs of the Pakistani market. This means the personal data we process is largely that of Pakistani nationals and residents, and we handle it with the same care we would want our own data handled.

Data Controller: 345bet acts as the data controller for the personal information you provide when registering and using the platform. If you have any questions about how your data is handled, contact us directly at support@345bet.link.

2Data We Collect

2.1 Information You Give Us Directly

When you register a 345bet account, you provide us with information that is necessary to create and manage your account. This includes:

  • Your full legal name as it appears on your national identity document.
  • Your date of birth, used to verify that you meet the minimum age requirement of 18 years.
  • Your mobile phone number, used for account access, two-factor authentication, and support communications.
  • Your email address, if provided, used for account notifications and correspondence.
  • Your preferred payment method details, including mobile wallet identifiers for Easypaisa, JazzCash, NayaPay, or SadaPay, or bank account details for IBFT transfers.

2.2 Identity Verification Documents

If 345bet requests KYC verification, you may be asked to provide a copy of your CNIC (Computerised National Identity Card), passport, or other government-issued photo identification. These documents are used solely for identity and age verification and are stored securely with access restricted to authorised verification personnel.

2.3 Data Generated by Your Use of the Platform

When you use 345bet, we automatically collect data about your activity and interactions with the platform. This includes:

  • Login timestamps, session durations, and IP addresses used to access your account.
  • The device type, operating system, and browser you use to access 345bet.
  • Full records of all bets placed, casino games played, amounts wagered, results, and transaction history.
  • Bonus and promotion usage records.
  • Support interactions including chat transcripts and email correspondence.

2.4 Data We Do Not Collect

345bet does not collect or store full card numbers. When you deposit using a Visa or Mastercard, your card details are processed directly by the payment gateway provider. 345bet receives only a payment confirmation token and the last four digits of your card for display purposes. We do not collect biometric data, location data, or social media credentials.

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3How We Use Your Data

Every piece of personal data that 345bet collects is used for a specific, legitimate purpose. We do not collect data speculatively or hold onto information longer than we need it. The purposes for which we use your data are:

  • Account management: Creating, maintaining, and securing your 345bet account. This includes processing logins, managing your PKR balance, and verifying your identity when required.
  • Payment processing: Handling PKR deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard. Transaction records are maintained for your account history and for legal compliance.
  • Bet and game settlement: Recording all gaming activity to ensure accurate bet settlement, provide you with your game history, and resolve any disputes that may arise.
  • Fraud and security: Detecting and preventing fraud, money laundering, and multi-accounting. Session data and IP information help us identify unusual activity and protect your account from unauthorised access.
  • Legal and regulatory compliance: Meeting our obligations under anti-money laundering (AML) requirements. This includes maintaining transaction records for the legally required retention period.
  • Customer support: Providing assistance when you contact the 345bet support team. Support interaction records help us resolve disputes fairly and train support staff effectively.
  • Responsible gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling, and to apply the responsible gaming tools you have set on your account.
  • Platform improvement: Analysing aggregate, anonymised usage data to improve the 345bet platform, identify technical issues, and develop new features.
  • Communications: Sending you information about your account, important policy changes, and – only if you have opted in – promotional offers and bonuses. You can opt out of promotional communications at any time.

345bet does not use your personal data to create profiles for sale to advertisers, to conduct targeted advertising on third-party platforms, or for any purpose not listed above.

4Legal Basis for Processing

345bet processes your personal data on the following legal bases:

  • Contract performance: Processing that is necessary to operate your 345bet account, settle bets, process payments, and provide the services you have signed up for. Without this processing, 345bet cannot provide its services to you.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, record-keeping requirements, and mandatory reporting duties.
  • Legitimate interests: Processing carried out in 345bet's legitimate interests, such as fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, provided those interests are not overridden by your data protection rights.
  • Consent: Where we rely on consent, such as for promotional communications, you can withdraw that consent at any time by contacting support or adjusting your notification preferences in your account settings.

5Sharing Your Data

345bet shares your personal data with third parties only where necessary to operate the platform and in the following defined circumstances:

5.1 Game Providers

To deliver casino and live casino games, 345bet works with licensed international game providers including Pragmatic Play, Microgaming, NetEnt, Evolution, Spribe, and others. These providers receive the minimum data necessary to deliver their games to your 345bet session. They are contractually prohibited from using your data for any other purpose.

5.2 Payment Processors

To process your PKR deposits and withdrawals, 345bet passes transaction data to the relevant payment provider – Easypaisa, JazzCash, NayaPay, SadaPay, your bank for IBFT, or the card network for Visa/Mastercard transactions. These providers have their own privacy policies that govern how they handle that data.

5.3 Identity Verification Services

When KYC verification is required, 345bet may use a third-party identity verification service to check the authenticity of documents you provide. These services are bound by strict data handling agreements and use your documents only for verification purposes.

5.4 Legal Authorities

345bet will share data with government authorities, law enforcement agencies, financial intelligence units, or other regulatory bodies when we are legally required to do so. This includes mandatory reporting obligations under anti-money laundering regulations. We do not share data with authorities beyond what is legally required.

5.5 No Sale of Personal Data

Under no circumstances does 345bet sell, rent, or trade your personal information. Third parties who receive your data in the categories above are service providers, not customers of your data. There are no commercial arrangements at 345bet under which your personal information is exchanged for money or other consideration.

Third-Party Links: The 345bet platform does not contain links to third-party websites. If you navigate to any other website independently, their privacy practices are governed by their own policies and are outside 345bet's control.

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6Payment Data and PKR Transactions

Because 345bet is a real-money platform operating entirely in Pakistani Rupees, payment data is an important and sensitive category of information we handle. We take specific precautions with this data beyond our general data security measures.

When you deposit using Easypaisa or JazzCash, the transaction is authenticated directly by your mobile wallet provider. 345bet does not receive your mobile wallet PIN, secret key, or full account credentials. We receive a confirmation token from the payment provider that allows us to credit your 345bet balance.

For bank transfers via IBFT, we receive confirmation of the transferred amount and your bank account details in order to process your withdrawal to the correct account. These details are stored securely and used only for the purpose of processing your payments.

All transaction records – deposits, withdrawals, and in-game wagering – are stored for the legally required retention period and are accessible to you in your 345bet account history at any time.

7Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files that a website stores on your device when you visit it. They are used to remember information about your visit – like the fact that you are logged in – so that you do not have to re-enter it every time you navigate between pages.

7.2 Cookies 345bet Uses

345bet uses the following types of cookies:

  • Session cookies: Temporary cookies that keep you logged in during your current 345bet session. These are deleted automatically when you close your browser.
  • Preference cookies: Cookies that remember your settings, such as your preferred language or lobby view layout. These persist between sessions until cleared.
  • Security cookies: Cookies used to detect and prevent fraudulent activity, such as identifying unusual login patterns or suspicious account behaviour.
  • Analytics cookies: Anonymised cookies that help 345bet understand how players use the platform in aggregate – which pages are most visited, where errors occur, and how the platform performs on different devices. No individual player is identified through analytics cookies.

7.3 What 345bet Does Not Use Cookies For

345bet does not use third-party advertising cookies, retargeting pixels, or social media tracking tags. You will not see 345bet banner advertisements following you around the internet based on your platform activity. Our cookie usage is limited to what is necessary to operate your account and improve the platform.

7.4 Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling session cookies will prevent you from logging into your 345bet account, as the session cookie is what keeps you authenticated between page loads. Disabling preference and analytics cookies will not affect your ability to use the platform but may affect the personalisation of your experience.

8Data Retention

345bet retains personal data for as long as is necessary for the purpose for which it was collected, subject to any longer retention period required by law. Our general retention schedule is:

  • Account and identity data: Retained for 7 years from the date of account closure. This retention period is driven by anti-money laundering regulations which require us to maintain records for this period.
  • Transaction records: All PKR deposit, withdrawal, and wagering records are retained for 7 years from account closure for the same regulatory compliance reasons.
  • Gaming activity records: Bet and game histories are retained for 5 years from account closure, which allows for the resolution of late disputes and responsible gaming reviews.
  • Device and session data: Log data including IP addresses and session timestamps is retained for 12 months, after which it is deleted or anonymised.
  • Support communications: Chat transcripts and email correspondence are retained for 3 years from the date of the interaction.

When retention periods expire, data is securely deleted or anonymised. Anonymised data – data from which your identity has been permanently removed – may be retained beyond these periods for statistical analysis of platform usage.

You can request deletion of your personal data at any time. Deletion requests are fulfilled within 30 days, subject to any legal retention obligations that require us to keep certain records.

9Security Measures

Protecting your personal data is not a box-ticking exercise for 345bet – it is a practical obligation we take seriously. The security measures we have in place include:

  • 256-bit SSL/TLS encryption on all data transmitted between your device and the 345bet platform.
  • Encrypted storage for sensitive personal data including identity documents and payment details at rest.
  • Access controls that limit which 345bet staff can access personal data, with access granted only on a need-to-know basis and subject to role-based permissions.
  • Two-factor authentication available for player accounts to provide an additional layer of protection against unauthorised access.
  • Regular security reviews of the platform infrastructure to identify and address potential vulnerabilities before they can be exploited.
  • Fraud monitoring systems that operate continuously to detect unusual patterns of account activity and flag them for investigation.

Despite these measures, no internet-based platform can guarantee absolute security. If you become aware of any security breach affecting your 345bet account, contact support immediately at support@345bet.link. In the event of a data breach that affects your rights, 345bet will notify you in accordance with applicable legal requirements.

10Your Data Rights

You have a number of rights in relation to the personal data 345bet holds about you. These rights can be exercised by contacting support@345bet.link with a clear description of your request. We will respond within 30 days.

Right of Access

You can request a copy of all personal data that 345bet holds about you. We will provide this in a readable format, typically by email, within 30 days of your request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Corrections to your registered name or date of birth may require supporting documentation.

Right to Erasure

You can request that we delete your personal data. We will comply unless we are required to retain it by law – for example, transaction records subject to AML retention requirements. Where deletion is not fully possible, we will anonymise your data instead.

Right to Restrict Processing

In certain circumstances you can request that we limit how we use your data while a dispute or query about that data is being resolved.

Right to Data Portability

You can request a copy of the data you provided to 345bet in a structured, commonly used, and machine-readable format, which you may then transfer to another service provider.

Right to Object

Where 345bet processes your data on the basis of legitimate interests, you have the right to object to that processing. We will consider your objection and cease the processing unless we have compelling legitimate grounds that override your interests.

11Children and Minors

345bet is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not attempt to register an account or use any 345bet service.

If 345bet discovers that a person under 18 has registered an account, the account will be closed immediately, all data associated with that account will be deleted as quickly as legally permissible, and any deposits made by the minor will be returned to the payment source used. No winnings accumulated by a minor will be paid out.

If you are a parent or guardian and believe your child has accessed 345bet, please contact us immediately at support@345bet.link. We will act promptly to close the account and delete the minor's data.

12Changes to This Privacy Policy

345bet reviews this Privacy Policy regularly and updates it when necessary to reflect changes in how we handle data, changes in applicable law, or changes to the platform's functionality. The date at the top of this page shows when the policy was last updated.

When we make material changes to this policy – changes that significantly affect how we use your data or the rights you have – we will notify registered 345bet players by email or through an in-platform notification before the changes take effect. For minor updates such as clarifications or corrections, we will update the policy without advance notification.

Your continued use of 345bet after a revised Privacy Policy has been published constitutes acceptance of the updated policy. If you do not agree with a change, you may request account closure by contacting support@345bet.link.

13Contact and Data Requests

For any question about this Privacy Policy, to exercise any of your data rights, or to make a complaint about how 345bet has handled your personal information, please contact us through the following channels:

  • Email: support@345bet.link
  • Live Chat: Available 24/7 when you are logged into your 345bet account

Please include your full registered name, your 345bet account mobile number, and a clear description of your request or complaint. We aim to acknowledge all data-related requests within 48 hours and to resolve them within 30 days. If your request is complex or involves a large volume of data, we may extend this period by up to an additional 30 days, in which case we will notify you of the extension.

If you are not satisfied with how 345bet has handled a privacy complaint after our internal process has concluded, you may have the right to escalate to a relevant data protection authority. Details of escalation options will be provided to you at the point your internal complaint is closed without resolution to your satisfaction.

Related Policies: This Privacy Policy forms part of the agreement between you and 345bet. Please also read our Terms and Conditions and Responsible Gaming page for the complete picture of your rights and obligations on the platform.

Play on 345bet – Your Data is Safe With Us

Register your 345bet account knowing that your personal information is protected with 256-bit SSL encryption, never sold to third parties, and handled in accordance with this Privacy Policy.